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Courses for Businesses, Schools & Organisations

Aside from scheduled courses and private coaching, William continues to run private, tailored courses for small groups, corporates, organisations, schools and universities all around the world.

Some of William's most popular speaking topics, courses and workshops include...


HOW TO CONNECT WITH ANYONE

Developing rapport and building sustainable and fruitful relationships with people can take time but there are techniques and methods that can be deftly used to speed up the process without compromising your (or their) integrity saving much time and often yielding a better result for everyone: critical in today’s fast-paced world.

This essential and interactive workshop reveals how best to make an instant connection to enhance and develop professional and social relationships.

Topics include: developing winning eye contact - Confidence without arrogance in greetings - How to greet prestigious people - How to make people desperate to meet you - Exchanging business cards like a pro - Giving and receiving genuine compliments - The difference between friendliness and being their friend - Impressing the client you only see once a year... and more.

Ideal for groups: higher education, businesses and corporates, sales and hospitality staff, bi-lateral organisations, embassies and high commissions.

What the clients say: "Our students were effusive in their praise of the sessions taken by William and agreed that the tips, tricks and insight were beyond helpful. William was extremely easy to work with and professional throughout. I cannot recommend him highly enough, and will be working with him again without doubt.” University of Northampton.


HOW TO HAVE BETTER CONVERSATIONS

In a digital age where online conversations are written and then edited before being sent, it is easy to see why spontaneous, free-flowing and natural conversation is a dying art. Generations have grown up unsure as to how to engage and fuel a conversation in their social or professional lives - restaurants, bars and clubs are now forced to play music so loudly to mask their patrons’ lack of conversational finesse.

This workshop offers the secrets for productive, fruitful and confident conversation with friends, colleagues and clients.

Topics include: When to use first names - Conquering nerves - Small talk topics that don’t involve the weather - What not to ask - Open-ended questions - The conversation tricks 'big players' use - Balancing mingling with munching - Getting rid of the social bore without offending - Perfect phrases for dealing with difficult people - Working the room... and more.

Ideal for groups: secondary and higher education, businesses and corporates, sales and hospitality staff, bi-lateral organisations, embassies and high commissions.

What the clients say: "William delivered his ‘How to have better conversations’ seminar to a room of our top clients, and had us all enraptured. With practical advice that we can all apply to situations in both our work and personal lives, William’s light hearted but informative touch was pitch perfect – we could have listened to him for hours! We are already planning our next event with William and I’m sure we won’t be short of takers keen to learn more about the lost art of etiquette and how we can better ourselves." Time Inc.



SEVEN SECONDS TO IMPRESS

It's a cliché, but you really do only have one chance to make a first impression. This course will offer the secrets and knowledge of interpersonal skills to increase and maximise professionalism and executive presence to give the participants a competitive edge both in and outside of the workplace. Learn confidence without arrogance to make friends and influence people.

Topics include: First impressions - Handshakes and greetings for the international stage - Introducing yourself and other people - Joining a group - Including bystanders and strangers - How to cope when you forget their name - Entering and leaving a room with presence ... and more.

Ideal for groups: secondary and higher education, businesses and corporates, sales and hospitality staff, bi-lateral organisations, embassies and high commissions.

What the clients say: "Thank you so much, William, for speaking to our Sixth Form. The boys really enjoyed your session and learnt a huge amount about the importance of first impressions. Your tips will be particularly invaluable in the coming months as they go to University interviews and networking events. I would recommend you to any school." City of London School


PROTOCOL MATTERS

The world may be getting more relaxed and casual with every passing year, but protocol remains key to successfully managing relationships and maximising potential in corporate and diplomatic situations. This course demonstrates how protocol is now more relevant and needed than ever before and how it can be applied to modern life.

Topics include: Protocol vs etiquette, Cultural differences with protocol, The importance of precedence, Seating arrangements, Processions and receiving Lines, Gifts and honours, Ceremonies, The protocol of dress... and more.

Ideal for private individuals and groups: businesses & corporates, bi-lateral organisations, embassies and high commissions.

What the clients say: "For my job I often have to organise important events where we have several dignitaries and VIPs in attendance. I used to get very confused with where to seat them, how best to greet them and how to keep everyone happy, whilst not forgetting the purpose of the event. I registered for this course so I could gain more confidence with this subject. Even though my job description does not mention the word 'protocol' I still have to adhere to the rules and so the course with William hugely beneficial." Private client working in high level events, London.


TRAIN THE TRAINER

In on-going partnership with The English Manner, William will lead a five-day programme of study, tailored for those who wish to gain formal training and certification in etiquette.

Upon completion of the training, successful candidates are given a printed and personalised copy of The English Manner's 350 page manual (edited and co-authored by William), a framed course certificate and potential to use The English Manner's globally recognised name for accreditation, subject to the terms of the agreement with the candidate.

Ideal for private individuals: 1-to-1 training.