William leads a range of tailored trainings for a variety of corporate and multilateral organisations, focussing on topics such as interpersonal skills, effective and civil communication, service skills, cross-cultural awareness and techniques for building successful commercial relationships.
Recent clients include ministries of foreign affairs, cosmetics firms, hotel groups, restaurants and technology brands.
It is well known that that people do business with people and so William strongly believes that polite, efficient and effective interaction can enhance and improve a company’s bottom line and chances of success. Please get in touch and let us know how William’s training and consultancy can help your organisation’s results.
March 2019 | Dubai, UAE
The focus of the training was to empower the Sephorians based at the Middle East head office with techniques for interacting effectively with a range of stakeholders across the business to enhance business relationships.
April 2019 | London, UK
William was asked to give a 90 minute British afternoon tea tutorial to the newly refurbished hotel’s top sales agents in order to showcase the afternoon tea service.
EUROPEAN FOREIGN MINISTRY
April 2019 | Europe
William provided in-depth training in global dining etiquette and customs around the world, focussing on Middle Eastern, African and Asian countries. The training included how to deal with caterers, complex dietary requirements and service styles.
August 2018 | London, UK
A series of evening seminars on business dining and corporate hospitality were delivered by William to the graduate intake across various sectors of the bank.